Payment Policy
Payment Options
Effective Date: 2025 April 7
1. Introduction
At solarwisehq.com, we highly value your safety and convenience. We offer a variety of secure and easy-to-use payment methods that comply with all applicable laws and regulations in the United States & Canada.
2. Accepted Payment Methods
2.1 Credit and Debit Cards
We accept all major credit and debit cards:
Visa
Master Card
American Express
How it Works:
Step 1: Select your preferred card option at checkout.
Step 2: Enter your card details, including the card number, expiration date, and CVV code.
Step 3: Your payment will be securely processed through our encrypted payment gateway.
Step 4: Once your order is approved, you will receive an order confirmation via email.
2.2 PayPal
Secure Online Payments Worldwide
Pay quickly and securely using your PayPal account.
How it Works:
Step 1: Choose PayPal as your payment method at checkout.
Step 2: You will be redirected to the PayPal login page.
Step 3: Log in to your PayPal account and confirm the payment.
Step 4: After confirmation, you will be redirected back to our website with your order details.
3. Security and Data Protection
Your security is our highest priority. All transactions are encrypted and processed through secure payment gateways that comply with industry standards.
SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect your personal and financial information during transmission.
PCI Compliance: Our payment processors are compliant with the Payment Card Industry Data Security Standard (PCI DSS).
Privacy Policy: For detailed information on how we handle your data, please refer to our Privacy Policy.
4. Customer Support
If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service team.
Email: support@solarwisehq.com
Phone: 5185353837
Address: 50 N Gould St, STE R, Sheridan, WY 82801, USA
Our support team is available to assist you [Hours of Operation: Monday to Friday, 8 AM to 5 PM EST].
5. Compliance with the UNITED STATES & CANADA Legislation
All our payment methods and processes strictly comply with the laws and regulations of the United States and Canada.
6. Payment Confirmation
After completing your payment, you will receive:
Order Confirmation: An email containing your order details and confirmation.
Receipt: A digital receipt for your records.
If you do not receive a confirmation email within 1 hour, please check your spam folder or contact our customer service.
7. Currency
All transactions are processed in USD. If your bank account is in a different currency, your bank may apply currency conversion rates and fees.
8. Fraud Prevention
To protect our customers and maintain a secure shopping environment:
Verification: We may perform verification checks and request additional information before accepting an order.
Suspicious Activity: Orders suspected of fraud or unauthorized activity will be investigated, and appropriate action will be taken, which may include cancellation of the order.
9. Changes to Payment Options
We reserve the right to add or remove payment methods at any time. Updates will be posted on this page. Please review this Payment Options page regularly.
10. Terms and Conditions
By purchasing solarwisehq.com, you agree to our Terms and Conditions and Return and Refund Policy.
Note: Ensure that all the payment methods listed are available to your customers and comply with local regulations. Consult with your payment service providers and legal advisors to confirm that your payment options and descriptions comply with all applicable legal requirements.
SolarWiseHQ
📧 support@solarwisehq.com
📞 +1 (518) 535-3837